Treasury Today: If banks think they have the monopoly on customer trust when it comes to handling financial data, this survey suggests they could soon face a serious challenge.
Banks have the trust, tech firms have the clever tools; they meet in the middle. That’s how it works when it comes to divvying out financial services customers. Except now some tech firms have been so successful in winning over consumers with the quality and efficiency of their service that they become emboldened enough to take on take on the banks.
Its going to be a long hard battle but, in the payments space at least, banks may not be the go-to choice for consumer and business customers in the future…Read the full article